The Orders section allows you to access their order history. The order number, date, status, total, and actions available for each order, are available at a glance.
Customers can access a detailed view of each order by clicking either the linked order number or the view button to the right of the order. Additional actions may be available depending on the order status.
There are two additional buttons, Pay and Cancel, next to orders with either a Failed or Pending payment status to allow you to return to it at a later time to pay.
- Clicking Cancel immediately cancels the order, and removes any further chance to either complete the order, or to quickly reorder it.
- The Pay button loads a simplified checkout page that requires only the payment details, which allows for a speedy order completion.
On the Order details page, you can click the Order again button to reorder a previously completed order (i.e. it must be in completed status). The page is accessible via the linked order number or the View button.
The Order again button recreates the order items in the cart and sends the customer to the cart page, from there they can edit it or proceed to checkout.
For products purchased as part of a downloadable product, the Downloads section lists the product name, downloads remaining, expiry date, and provides a button to download attachments.
You can update your Billing and Shipping addresses from the Addresses section.
Edit icons reveal the respective sets of fields usually seen on the checkout page, including first and last names, address, company name, phone number, and email address for either billing or shipping.
The details in this section are for the purpose of billing and shipping only, and doesn’t impact the account details.
You can find stored credit card details
In the Account Details section, you can update your personal info as it relates to your user account. The details include first and last name, and a display name, which is for the accounts section and reviews use.
You can also reset the account’s password in this section.
This link logs you out of your account and returns you to the dashboard section, which will once again show the login prompt.
